FAQ'S about mailed vouchers.
Q. I want to use it tonight, how can I do that?
A. If you have the voucher in hand you can use it tonight.
Q. How long will it take to get the vouchers?
A. It takes 7 - 10 business days to receive the voucher through the mail. If the voucher you purchased is Print on Demand, you can print from home INSTANTLY! (A Print on Demand voucher is noted by a red outlined rectangular box stating "Print on Demand Promotion".)
Q. I ordered my voucher and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.
Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.
Neofill is the credit card processor and vouchers distributor- please contact the friendly staff at Neofill with any customer support questions you may have Toll Free at 1-866-311-9806.
Neofill (Northeastern Ohio Fulfillment Center)
650 S. Prospect Ave.
Hartville, Ohio 44632